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Any returns or problems that occur because of an error or defect on our part will be handled at our expense. If you would like to exchange a product due to a wrong size being ordered, you may exchange it for the same item in a different size; however, you will be responsible for shipping charges to/from our facility. Please use our contact form to request a size exchange.

Exchanges for a different size may be made within 7 days. Products must be unworn with tags still attached. Different Level is not responsible for packages lost or damaged in transit. We do not allow returns/refunds.